Contact Us
Our dedicated customer support team is available to assist Canadian players with all gaming-related inquiries, account management, and technical issues. We maintain multiple communication channels to ensure prompt resolution of your concerns while adhering to Canadian gaming regulations and responsible gambling practices.
Support Channels and Response Times
We offer several convenient methods to reach our support specialists. For immediate assistance, utilize our live online chat feature available directly through your player dashboard. For detailed inquiries requiring documentation, contact us via email at [email protected] with expected response within 24 hours during business days.
Canadian players can also reach our telephone support line at 1-888-756-2891, operational Monday through Friday, 9:00 AM to 8:00 PM EST. Our multilingual staff provides assistance in English and French to accommodate all Canadian residents.
| Contact Method | Availability | Response Time |
| Live Chat | 24/7 | Immediate |
| Email Support | Always | 24 hours |
| Phone Support | Mon-Fri 9AM-8PM EST | Immediate |
- Prepare your account information before contacting support
- Describe your issue clearly and provide relevant details
- Include screenshots for technical problems when applicable